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The 10 E-Commerce Trends That Will Define Retail in 2020

As one of North America’s leading E-Commerce agencies with retail and B2B clients that include one of America’s biggest shoe brands, one of the largest brewers in the world as well as brands and retailers in home decor, sporting goods, automotive, HVAC and many, many more, Absolunet has a front row seat when it comes to digital commerce developments.

The 10 eCommerce Trends that will define 2020 are:

  1. AMAZON STOPS BEING UNSTOPPABLE
    Cracks are starting to appear in the eCommerce conglomerate’s previously impenetrable armor.
  2. MALLS BEGIN THEIR COMEBACK
    Out with the tired park-and-shop formula, in with the modern interaction and experience-based destination.
  3. OUR IN-STORE BEHAVIOR WILL BE LINKED TO OUR ONLINE DATA
    Facial recognition and device tracking transform in-store visits into valuable data as merchants get closer to true omnichannel.
  4. THE SHIPPING WARS BEGIN
    Fast & free shipping will be an option for every merchant.
  5. CONSUMERS BEGIN SELLING THEIR OWN PRIVACY AND DATA
    The Rise of Privacy by Design + consumers choosing which brands can access their information.
  6. CHINA’S RISING DIGITAL INFLUENCE
    The world leader in digital commerce will unleash its shoppers and technologies on the world.
  7. THE YEAR OF DISTRIBUTION CENTERS
    Fulfillment, order management and logistics are the new battleground for the digital consumer
  8. REACHING PEAK ADS
    Brands and retailers start looking beyond the Google/Facebook duopoly
  9. IN-FRIDGE, IN-CAR AND IN-HOUSE DELIVERY
    Merchants take delivery into people’s vehicles, households, and appliances
  10. HELLO, INTERACTIVE EMAIL
    The inbox is the new browser

“After years of innovation and technology selection, brands and retailers are now competing on speed, efficiency and simplicity of experience – all the while juggling increased data, accessibility and privacy concerns.” says Charles Desjardins, Absolunet Executive Vice President. “Commerce has transcended physical and digital channels, the “e” in “e-commerce” is becoming superfluous. We hope the 10 e-commerce Trends report helps retailers, manufacturers and distributors gain valuable insight and helps them choose the right strategies and partners to bridge the eCommerce gap.”

To understand the 10 trends, their potential impacts and to find out which companies have successfully implemented which digital solutions, visit www.10eCommerceTrends.com.

About Absolunet (http://www.absolunet.com)

Absolunet is a 360 e-commerce agency with 250+ people obsessed with helping some of North America’s iconic brands fast-forward their digital transformation, bridge the e-commerce gap and put customers at the heart of their experience, profitably.

SOURCE Absolunet inc.

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