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Ed Turner, CIO at Asendia UK, on the future of ecommerce fulfilment
Ed Turner is Chief Information Officer for Asendia UK – a company that offers logistics and fulfilment capabilities. Turner tells us more about his role, and explains his views on the biggest operational challenges for today’s online retailers, the impact of AI, and the future of ecommerce fulfilment. Image: Ed Turner Tell us about your
3 Activities for Quick Wins in Customer Experience (& 3 More to Avoid)
Who doesn’t love a quick win? Customer experience leaders often have to celebrate quick wins and show other leaders fast, to earn that next round of support. But I get nervous when people ask me about customer experience shortcuts. Too often, shortcuts within the wrong areas lead to shortfalls and short-sightedness on what really matters.
Digitizing Titanlux Catalogs with Sales Layer
When you’re the first at something, you learn that keeping your eyes wide open is the best strategy to keep that number one spot.
The Moot Group’s CEO on ecommerce-as-a-service and innovation in retail
Anyone can have a go at setting up a Shopify store these days, but scaling a successful ecommerce business is another story – particularly in such a highly competitive market. This is partly why Nick Moutter founded The Moot Group – a Staffordshire based retail technology company that provides end-to-end ecommerce solutions for retailers (including
How to Grow your Small Business on a Budget: 3 Useful Tips
Source: Alamy The majority of small businesses don’t survive beyond 5 years. And while that can be attributed to many factors, inadequate marketing is one of the most common. Successful companies often spend the bulk of their earnings on marketing. As the saying goes, you need to spend money to make money. But what if
Logiq CEO Tom Furukawa Discusses Global Trends in Digital Commerce | Trends
By Jack M. Germain Aug 4, 2021 5:00 AM PT E-commerce and m-commerce are transforming the economic landscape. Both markets were steadily growing before the pandemic. But since then, consumers have been fueling both types of commerce with a frenzy. For instance, global e-commerce is expected to yield $6.5 trillion by 2023, growing at 17.5
US Cybersecurity Plan Welcomed, but Software Tracking Troubles IT Sector | Government
By John K. Higgins Aug 3, 2021 2:08 PM PT The U.S. government is moving quickly and aggressively to address cybersecurity vulnerabilities affecting both the federal government and the private sector. In a sweeping executive order (EO), President Joseph Biden has directed federal agencies to set up multiple programs designed to mitigate the kinds of
What Does eCommerce Website Traffic Look Like This Year?
With the increase in vaccines and CDC guidelines being lifted (we hope!), travel has definitely been pickup up here in the U.S. According to ABC News, American Airlines said it expects to fly approximately 90% of its 2019 system seat capacity this summer. United Airlines said bookings for summer 2021 are “far outpacing bookings for